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Route

Routes are the paths taken by an driver to deliver goods or products to a customer. Tickets to be delivered to customers follow these routes. Our API will provide you with the shortest route. The route is required for drivers to know where they need to go to deliver their goods.

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  • The route list is not showing because you have not selected the date, After choosing a date, there is a route

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  • Click on a route to view information

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  • Explain more information

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1. Add new route

Step 1: Click Add New Route button

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Step 2: Fill in the necessary information on the form

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Schedule Date: Select the date the driver will deliver the goods.

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Route name: Each route should be named to distinguish it

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Agent: Select the driver responsible for delivering goods on this route

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Enter the name of the driver you want in the input field to search for personnel in your system and choose the right person.

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Origin: Enter the starting point of the route

Destination: Enter the endpoint of the route

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You can use one of three methods:

  • Choose customer addresses as Origin/Destination
  • Search for addresses in the address input box
  • Drag and right-click on the map and click Set as Origin/Destination address

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Label: Attach a label to make it easier to classify

Route Color: Choose a color that makes your route standout

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Step 3: Add more tickets to the route

If there isn't already tickets added to the route, skip this step

Move your map around the route drawn on the map to find tickets within range of the route. You should see any found tickets.

  • Add ticket to the Route

Right-click on the ticket on the map and select Add Ticket to Route

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You can also left click on the ticket and click Add to route

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  • Remove Ticket to Route

If you want to remove it from the route, just click on the ticket on the map and select Remove Ticket to Route

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Step 4: Click 'Create Route' to save

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Conclusion: These simple steps will help you easily create routes for your drivers to deliver goods to customers.

2. Edit route

Step 1: Choose the date to display the routes

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  • Click on a route to view information

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  • Explain more information

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Step 2: Click Edit Route button, then the route edit form will appear

Fill in the information you need to edit

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Step 3: Add or Remove ticket from route

Move your map around the route drawn on the map to find tickets within range of the route. You should see any found tickets.

  • Add ticket to the Route

Right-click on the ticket on the map and select Add Ticket to Route

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  • Remove Ticket to Route

If you want to remove it from the route, just click on the ticket on the map and select Remove Ticket to Route

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Step 4: Click 'Update Route' to save

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3. Delete route

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Once the route is deleted, it cannot be restored. The tickets assigned to the route will not be deleted but will only be transferred to the Unassigned state.

Step 1: Choose the date to display the routes

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  • Click on a route to view information

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  • Explain more information

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Step 2: Click Delete button, then route deletion confirmation window

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4. Assign Ticket from Route

If you haven't assigned the ticket when creating it or if your ticket has been unassigned from a route, you can assign the ticket to another route by following these steps:

Step 1: Choose the date and select the desired route.

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Step 2: Click on the check box and select the tickets that you want to assign to the route.

Upon completing these two steps, the selected tickets will appear with their icons in yellow color on the map of the route you have selected.

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Step 3: Click the "Assign to Route" button to finalize the ticket assignment.

  • After assigning, the Assigned tab will be displayed.

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  • Tab Unassigned will be displayed.

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5. Remove Ticket from Route

Step 1: Click on the check box and select the tickets that you want to remove from route.

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Step 2: Click the "Remove from Route".

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After successful removal of ticket your route has been redrawn

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